• Principle Healthcare Associates


    Principle Healthcare Associates is an expert resource and dedicated advocate for Nurse Practitioner, Physician Assistant, Physician and Healthcare Executive job seekers. With many years of recruiting experience, we deliver strategies to help clients identify diamonds in the rough and candidates stand head and shoulders above the competition.

    Contact us at PHA email and be sure to visit us at PHA Website

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Innovation: Aligning Physicians and Hospitals to Create Sustainable Health Care Delivery

Innovation:  Aligning Physicians and Hospitals to Create Sustainable Healthcare Delivery

According to a recent HealthLeaders Media Industry CEO report, the biggest strategic challenge facing hospital, health system, and physician group practice chief executives is care coordination and the continuum of care.  While 30% of respondents selected this answer, 17% of CEO’s felt that improving patient flow and patient experience were equally important.   I, dare say, the two go hand in hand.

The Mayo Clinic, a distinguished leader in health service delivery, recognized the need for patient experience transformation and forged ahead with the development of the Center for Innovation (CFI).  With goals of understanding human needs, innovating care delivery, fostering open collaboration and generating economic value, the CFI’s approach is to work with a ‘think big, start small and move fast’ philosophy focused on connection, design and enablement.

During their tenure as Chair and Associate Chair of the Medicine Department in the early 2000’s, Drs. Nicholas LaRusso and Michael Brennan founded a small laboratory, SPARC, standing for See, Plan, Act, Refine, Communicate, with the goal of delivering more efficient care for improved patient experience.  Within six years, their experiment in medical practice innovation blossomed into a full-fledged enterprise- wide strategy, culminating in the creation of the CFI.  Recognizing the benefit of outside counsel, Dr. Larusso tapped designers from across the country to come to the campus to describe the discipline of innovation in service provision. In 2007, these educational efforts were featured in a conference sponsored by the Department of Medicine called the “Transform Symposium”, which continues on an annual basis today.

Strategically focused on five platforms consisting of a) the Mayo Clinic Connection, b) Prediction & Prevention, c) Wellness, d) Destination Mayo (outpatient experience) and d) Innovation Culture & Competency, it is intriguing to note the focus on factors beyond the traditional clinic walls.  Utilizing the experience of physicians, scientists, nurses, administrators, designers, analysts, software programmers, engineers, legal and HR liaisons, the CFI provides a platform to advance strategic efficiency and patient experience initiatives, further the Mayo brand and test drive captivating technology.

And, not only is this forward thinking institution demonstrating an effective recruitment strategy for drawing providers and clinicians to a pioneer in the use of architecture and design for promotion of healing the whole person, it is also successfully engaging staff creativity and enhancing employee loyalty & productivity.  While no denying the results, the CFI creates a compelling business case for using innovation to align physicians, scientists, nurses, allied professionals, administrators and associated healthcare staff to create sustainable health care delivery.

Principle Healthcare Associates is an expert resource and dedicated advocate for Nurse Practitioner, Physician Assistant, Physician and Healthcare Executive job seekers. With many years of recruiting experience, we deliver strategies to help clients identify diamonds in the rough and candidates that stand head and shoulders above the competition.

Contact us at PHA email and be sure to visit us at PHA Website

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